Terms & Conditions

Dosely LLC ("Dosely," "we," "our," or "us") operates a telehealth platform that connects patients with licensed healthcare providers for remote medical evaluation and treatment when clinically appropriate.

Dosely is not a pharmacy and does not dispense medications.

The Services are not intended for medical emergencies or urgent conditions. If you believe you are experiencing a medical emergency, call 911 immediately or seek care from the nearest emergency department. Do not delay emergency treatment based on information obtained through Dosely.

To use the Services, you must:

• •Be 18 years of age or older
• •Be physically located in the United States at the time of service
• •Provide accurate, current, and complete information
• •Not be prohibited from receiving healthcare services under applicable law

By using the Services, you represent and warrant that you meet these requirements.

Dosely's telehealth services are available in all U.S. states, subject to provider licensure, applicable state and federal law, and treatment-specific regulations.

You must be physically located in the state you report at the time of your telehealth visit. If you are not located in an eligible state, care may be declined, postponed, or rescheduled. Availability of specific treatments may vary by state.

Telehealth involves the use of electronic communications to provide healthcare when you and the provider are not in the same physical location.

You acknowledge that:

• •Telehealth may not be appropriate for all conditions
• •Providers may determine that in-person care, laboratory testing, or emergency services are necessary
• •Telehealth does not replace an ongoing relationship with a primary care provider

You agree to follow provider recommendations, including seeking in-person care when advised.

All medical decisions are made solely by licensed healthcare providers based on their professional judgment and applicable law.

You understand and agree that:

• •No prescription is guaranteed
• •Medications are prescribed only when medically appropriate following a provider evaluation
• •Completing an intake, enrolling in a program, or paying for services does not guarantee diagnosis, treatment, or medication
• •Prescriptions are issued only after a valid provider–patient relationship is established as required by law

Patients may not select or order prescription medications prior to provider evaluation.

If a provider issues a prescription:

• •You may request that it be sent to a pharmacy of your choice, or
• •You may elect to have it fulfilled by a licensed partner pharmacy

Prescription fulfillment is handled by third-party pharmacies that operate independently of Dosely and in compliance with applicable regulations.

Medical and Pharmacy Partners

To support the delivery of care and prescription fulfillment, Dosely works with licensed medical providers and pharmacy partners in the United States. All clinicians providing care through the Dosely platform are appropriately licensed and practice in accordance with applicable state and federal laws. Dosely does not employ medical providers and does not control or direct clinical decision-making.

Pharmacy Partners

When a licensed healthcare provider issues a valid prescription, medications may be dispensed by one of Dosely's licensed pharmacy partners or by a pharmacy selected by the patient, where permitted by law.

Pharmacy partners operate independently of Dosely and are responsible for medication preparation, dispensing, shipping, and compliance with applicable pharmacy laws and regulations. Dosely may update its pharmacy partners from time to time.

You agree to pay all fees disclosed prior to receiving services.

• •Clinical service fees are charged for provider time and medical evaluation
• •Medication and shipping costs, when applicable, may be separate from clinical fees
• •Payment is due at the time services are requested unless otherwise stated

Refund Policy

• •Clinical services are non-refundable once rendered
• •Prescription medications and compounded products cannot be returned
• •If you receive a damaged or incorrect order, contact help@refill.co within 24 hours of delivery

Additional details are available in Dosely's Shipping & Refund Policy.

You agree to:

• •Provide accurate and complete information
• •Use the Services only for lawful, personal purposes
• •Not misuse, interfere with, or attempt to gain unauthorized access to the Services
• •Maintain the confidentiality of your account credentials

You are responsible for all activity that occurs under your account.

By using the Services, you consent to receive communications related to your care, account, and services, including emails or secure messages. You may opt out of non-essential marketing communications at any time. Service-related communications may still be sent as required for care or account management.

All content, trademarks, logos, and materials made available through the Services (excluding your personal information and medical records) are owned by Dosely or its licensors and protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works without prior written consent.

The Services are provided on an "as is" and "as available" basis. Dosely makes no warranties, express or implied, regarding the Services, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Dosely does not guarantee uninterrupted or error-free access to the Services.

To the maximum extent permitted by law, Dosely shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Services. Dosely's total liability for any claim related to the Services shall not exceed the amount you paid to Dosely for the specific service giving rise to the claim, unless otherwise required by law.

Dosely reserves the right to suspend or terminate your access to the Services at any time if you violate these Terms or if necessary for safety, compliance, or operational reasons.

These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to conflict-of-law principles, except where federal law applies.

Dosely may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

For questions regarding these Terms, contact: